Competencies

Skills: Business Process Modeling, Data Modeling, Target to Source Data Mapping, Data Mining & Data Analysis, Report reconciliation, Process Improvement, Requirements Elicitation, BRDs, Project Management, Customer Relationship Management, Solution & Vendor Evaluation, Whitepaper Research, Documentation Analysis, Solution Analysis, Gap Analysis, ITSM, Training, Testing

Project Management Tools: Atlassian Jira, Atlassian Confluence, MS Project, MS Planner, PWA, SharePoint,

BPMN Tools: Bizagi Modeler, draw.io, Microsoft Visio,

Other Collaborative Tools: ZOOM, Microsoft Teams, SLACK, Miro, HP Quality Center, Microsoft OneNote

Data Analysis Tools: Microsoft Excel, PowerBI, IBM QMF/DB2, and SQL, SAP Business Objects,

Other Tools:  Microsoft Office / O365, CRM tools, BMC Footprints, ServiceNow

Graphic Tools: Adobe Photoshop, Photoshop Elements